Hi! We can see you came from your tracking! 🏍️

We understand that waiting for your order can be frustrating at times. Your patience is greatly valued, and we're doing our best to make sure your meal is worth the wait.

Para nuestros clientes en Español, ¡Haga clic aquí!

We are a third-party service chosen by your restaurant to fulfill your delivery. We partner with various restaurants to ensure your meal arrives hot, fresh, and in the promised time.

Our mission is to ensure a seamless delivery experience, leaving you satisfied with your restaurant choice and our delivery service.

Who we are?

FAQ

 Frequently Asked Questions

  • In most cases, orders are delivered within the promised time frame. However, there may be occasions when delays are unavoidable due to traffic conditions, adverse weather, or high demand during peak hours. We are constantly working to ensure that your order arrives as quickly as possible.

  • If your order is delayed for more than 45 minutes, we recommend that you get in touch with our customer service team through the app or our contact number. We will be ready to provide you with an update on the status of your order.

  • We strive to ensure customer satisfaction. If your order arrives significantly late, please contact our customer service team, and we will evaluate your situation based on our refund and compensation policies.

  • Most of our apps and services offer a real-time tracking feature. If you've placed an order, you should be able to see the status and location of your delivery driver on the app or website.

  • We implement cutting-edge technology to monitor and optimize delivery routes. Additionally, we work closely with our delivery drivers to ensure they are well-trained and familiar with delivery areas.

  • Yes, the safety of our delivery drivers is paramount. In adverse weather conditions, delivery times may be affected. We appreciate your patience and understanding in these situations.

  • If you are not available at the time of delivery, the driver will attempt to contact you by phone. If they cannot reach you, they will follow the provided delivery instructions, or in some cases, they may return the order to the restaurant. We recommend being available during the estimated delivery time.

  • For any additional problems or concerns, you can contact our customer service team through the app, website, or our contact number. We are here to assist you.

Need More Assistance?

If you have any additional questions or face any issues with your order, please don't hesitate to get in touch with our support team. We're here to assist and ensure your experience is top-notch.